Returns & Exchanges

At Clearpay, we want you to love your home as much as we do. If a piece doesn't quite fit your space, you can return most items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log into your account and select the order you wish to return to generate a unique Return Authorization Number.

2

Pack with Care

Place the item in its original packaging with all protective materials to ensure it arrives back at our warehouse safely.

3

Attach Shipping Label

Download and print your pre-paid shipping label from our portal and securely attach it to the outside of your package.

4

Drop Off and Refund

Drop the package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing